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Technical Field Service Professional

2 months ago

Rugby, Warwickshire, United Kingdom Genius Recruit Ltd Full time
Job Description

**Job Summary:**

We are seeking a highly skilled Field Service Engineer to join our team at Genius Recruit Ltd. As a Field Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing our organisation's equipment on site.

Key Responsibilities:

  • Conduct customer visits as assigned by Service Administration
  • Install, maintain, troubleshoot, and repair all types of our organisation's equipment on site
  • Provide onsite customer training
  • Perform equipment rebuilds
  • Conduct Force and displacement calibrations of equipment to UKAS accreditation
  • Prepare visit reports, installation and service reports, travel expense reports, and time sheets
  • Independently manage documentation required to fulfill customer orders
  • Support Sales and Operations departments
  • Ensure compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements, norms, and internal technical guidelines to mitigate health and financial risks
  • Manage costs within budget
  • Track product modifications and technical changes to our organisation's equipment

Requirements:

  • Bachelor's degree or equivalent in electrical or mechanical engineering
  • Proficient in technical field service and customer support
  • Knowledge and experience of hydraulic systems
  • Knowledge and experience of electromechanical systems
  • Knowledge and understanding of software solutions and electronics
  • Ability to work autonomously
  • Valid Driving Licence
  • Excellent communication skills
  • Openness to travel
  • Adaptability
  • Strong team collaboration skills within an interdisciplinary environment

About Genius Recruit Ltd:

We are a global organisation that values innovation and technical expertise. Our team is passionate about delivering exceptional technical support and we are committed to providing our employees with opportunities for growth and development.