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Field Service Technician

2 months ago

Rugby, Warwickshire, United Kingdom Manpower Group (UK) Full time
Trainee Field Service Engineer

We are seeking a highly motivated and technically skilled individual to join our team as a Trainee Field Service Engineer. As a Trainee Field Service Engineer, you will gain invaluable training in both technical and soft skills, helping to secure a long-lasting career with a fantastic organization.

Key Responsibilities:
  • To complete the installation, maintenance, and calibration of Coordinate Measurement, Optical and X-ray systems at customer premises.
  • To primarily support customers within the UK, with the opportunity to work in Ireland & Europe.
  • Performing machine acceptance tests following the relevant national standards.
  • Diagnosing and fault-finding repairs/breakdowns at customer sites & respond as instructed.
  • Providing excellent customer service and maintaining regular communication with customers.
  • Maintaining and planning stock, tools, and equipment based on specific tasks and customer requirements.
  • Ensuring accurate customer and internal documentation completion to maintain full compliance and traceability.
  • Supporting customers by remotely accessing customer equipment to resolve machine issues.
  • Working closely within the team, adhering to agreed service level agreement commitments, and highlighting any escalations as appropriate.
  • Maintenance and adherence to company and customer H&S policy and procedures.
  • Coordination and self-management of travel & hotel bookings.
  • Assisting and supporting other team members on complex repairs, retrofits, and maintenance activities.
Your Qualifications:
  • Technical Apprenticeship completed or
  • Experience in an electronics/mechatronics engineering role within the armed forces.
  • Full UK driving license.
  • Permitted to work throughout UK and Ireland.