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Wholesale Account Manager

2 months ago

London, Greater London, United Kingdom All Things Bloom Full time

About the Role

We are seeking a highly motivated and experienced Wholesale Account Manager to join our team at All Things Bloom. As a key member of our wholesale team, you will be responsible for managing the day-to-day operations of our sales and accounts, promoting our products, and building strong relationships with our wholesale customers.

Key Responsibilities

  • Manage the wholesale account managers to ensure their time and activities are planned correctly.
  • Monitor ordering patterns and address changes in volume.
  • Coordinate and process 3rd party technical support for customers.
  • Conduct training when required from our Roastery or at customers' locations.
  • Work as part of a team and communicate excellently with all departments.
  • Attend trade events and exhibitions as required.
  • Turn leads from inbound enquiries and hunt for outbound leads to convert into new customers.
  • Research prospects to understand their needs and sell them on the benefits of our products and services.
  • Arrange and host sales meetings with new customers at various locations and settings.
  • Keep the new business pipeline up to date, tracking all prospecting and lead management activities.
  • Work with our Roastery team and founders to identify prospects and improve conversion rates.
  • Work with the Head of Coffee on The Coffee programme and forecasting sales to plan green bean orders.

Requirements

  • Have a clear understanding of All Things Bloom's expectations regarding customer service.
  • Always understand and deliver 'beautifully brewed coffee'.
  • Develop positive relationships with wholesale customers, suppliers, and the coffee industry.
  • Achieve sales targets in line with company budgets.

About All Things Bloom

All Things Bloom is a new contender in the world of coffee, committed to satisfying the most discerning coffee drinker's palates. We are a company that intends to grow and develop our commercial performance, and we are looking for a talented Wholesale Account Manager to join our team.