Logistics Coordinator
4 weeks ago
Canon UK is seeking a highly motivated and detail-oriented Logistics Coordinator to join our Supply Chain Management team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our logistics and supply chain processes.
Key Responsibilities:- Support the overall management and monitoring of Supply Chain logistics operations.
- Ensure third-party partners meet required SLAs by producing and analyzing forecast reports, logging and reporting on exceptions, analyzing service levels, and producing key performance indicator reports.
- Ensure accurate and timely completion of Customs entries with assistance from our customs broker.
- Monitor daily inbound shipments to port and warehouses, ensuring action is taken where necessary to achieve on-time delivery into the warehouse.
- Ensure all deliveries from all of our warehouses to Canon UK & Ireland customers are carried out satisfactorily and within agreed SLAs.
- Administer all marine insurance claims for Canon UK, including obtaining documentation, logging on the broker system, dealing with disputes with logistics providers, and ensuring claim closure.
- Run and distribute weekly and monthly reports on inbound and outbound movements to track KPIs and SLAs, proactively analyzing trends to identify issues and opportunities for improvement.
- Experience in logistics, preferably with a mix of air/sea/truck.
- Self-starter with a customer-first attitude.
- High level of customer focus with excellent communication skills, both verbal and written, along with excellent interpersonal skills.
- Strong working knowledge of Microsoft Excel.
- Power BI knowledge.
- Experience working in a Business Operations/Supply Chain environment is desirable.
- Competent in managing queries, resolving issues, and working with multiple stakeholders to find solutions to problems.
- Basic project management skills are desirable.
- Experience working with sales performance metrics is desirable.
- Competitive salary of up to £28,000 per annum, reviewed annually.
- Learning & Development opportunities, with resources and support available.
- Work & Home Life Balance, with a minimum of 25 days holiday per year, holiday purchase, and a flexible working policy.
- Diversity & Inclusion, with a commitment to creating a diverse and empowered workforce that reflects the communities we serve.
- Health & Wellbeing, with free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK, and discounted rates to Nuffield Health Gym.
- Employee discount, with up to 38% off products from our Canon store.
- Other benefits, including a generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans, and charity volunteer days.
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