Department Manager

3 days ago


London, Greater London, United Kingdom Royal Opera House Full time

ROH Shop Department Manager

We are seeking a highly motivated individual to manage the ROH Shop department. This role involves overseeing the day-to-day operations of the shop, including managing staff, stock, and sales performance.

The successful candidate will have substantial retail experience, including line management responsibilities. They will be able to demonstrate a proven ability to drive sales growth in-store and online, manage own time effectively, and respond to changing priorities.

Key Responsibilities:

  • Manage the ROH Shop department to achieve sales targets and provide exceptional customer service
  • Develop and implement effective sales strategies to drive business growth
  • Manage stock levels, orders, and inventory control
  • Contribute to the development of department procedures and processes
  • Ensure accuracy in taking payments, reconciliation, order processing, and stock taking

About Us:

The Royal Opera House is a leading arts institution, known for its productions of opera, ballet, music, and dance. We are committed to delivering high-quality performances and engaging experiences for our audiences. Our shop offers a unique range of products, from exclusive gifts to bespoke merchandise.


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