Financial Support Team Lead
4 weeks ago
About the Role
The OSB Group is seeking a highly skilled and experienced Financial Support Team Lead to join our team. As a key member of our Collections and Recovery department, you will be responsible for leading a team of Financial Support Team Associates and managing operational risks within the department.
Key Responsibilities
- Lead the team and manage operational risks within the department, efficiently and effectively to optimise business results.
- Provide effective leadership, support and motivation to the team, ensuring all staff are managed, trained, appraised and developed.
- Report on key performance and operational issues, making recommendations for improvement.
- Participate in new boarding projects, ensuring all aspects of Collections requirements are considered and plans are in place for seamless integration.
- Undertake monthly sampling to ensure good customer outcomes in line with policies and procedures.
- Assist in management of complaint resolution, taking escalated calls and coaching the team to resolve complaints on the spot.
- Make mandated decisions on referrals and next steps, where cases are to be progressed to Litigation and Repossession or where Litigation and Repossession action is to be cancelled.
What We Offer
We offer a competitive salary, discretionary annual bonus opportunity, 28 days annual leave plus bank holidays, contributory pension, life assurance, and access to private medical insurance and medical cash plan.
Requirements
- Previous work experience in end to end Collections is essential.
- Previous Line Management in a Collections environment.
- Strong knowledge of professional negligence and shortfall management processes.
- Robust knowledge of the technical aspect of arrears based litigation.
About Us
The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. We are committed to diversity and inclusion, and we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work.
-
Financial Support Team Lead
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a highly skilled and experienced Financial Support Team Lead to join our team. As a key member of our Collections and Recovery department, you will be responsible for leading a team of Financial Support Team Associates and managing operational risks within the department.Key ResponsibilitiesLead the team and manage...
-
Financial Planning Specialist
2 months ago
Wolverhampton, Wolverhampton, United Kingdom Capio Recruitment Financial Planning Full timeParaplanner OpportunityWe are seeking a highly skilled and experienced Paraplanner to join our client's close-knit team in Wolverhampton. As a Paraplanner, you will provide technical support to the Advisors and Directors, informing and advising on financial planning factors, and utilizing suitable plans and products.Key Responsibilities:Providing technical...
-
Financial Paraplanner
2 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Artemis Recruitment Consultants Ltd Full timeParaplanner - Key Support RoleJob Type: Full-timeCompany: Artemis Recruitment Consultants LtdLocation: RemoteJob Description:Main Responsibilities:Provide high-quality support to the advisor team, responding to queries in a timely mannerInput CFR documentation onto SalesforceAnalyse financial products to meet client requirements and objectivesProduce...
-
Financial Planning Support Specialist
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Lime People Search & Select Ltd Full timeWe are seeking a skilled Financial Planning Support Specialist to provide technical assistance to our advisory team. The ideal candidate will have experience in financial planning, research, and analysis, as well as strong communication and organizational skills.Key Responsibilities:Provide high-quality support to the advisor team, responding to queries in a...
-
Care Support Associate
3 days ago
Wolverhampton, Wolverhampton, United Kingdom Creative Support Full timeAs a leading national provider of support services, Creative Support is committed to delivering exceptional care and support to individuals with diverse needs.We are currently seeking a highly skilled Relief Support Worker to join our team in Wolverhampton. The successful candidate will be responsible for providing person-centred support and practical...
-
Wolverhampton, Wolverhampton, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time £40,000 - £50,000Job Title: Experienced Paraplanner for Financial Planning TeamWe are seeking an experienced Paraplanner to join our Financial Planning team at Rico Property Finance Ltd (T/A D&R Recruitment).Key Responsibilities:* Collaborate with our Financial Planner to discuss client objectives and assist in gathering necessary information to compile comprehensive...
-
Financial Support Consultant
1 month ago
Wolverhampton, Wolverhampton, United Kingdom OSB Group Full timeAbout the RoleThe OSB Group is seeking a talented individual to join our Financial Support team as a Mortgage Collections Specialist. In this role, you will be responsible for efficiently and timely collections activity on a portfolio of mortgage accounts, maintaining a proactive collections strategy. You will be responsible for tailoring a solution within...
-
Financial Director
1 month ago
Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £45,000 - £65,000BeBee Professionals is seeking a seasoned Financial Director to lead our finance team in Wolverhampton, UK. As a key member of our leadership team, you will be responsible for overseeing financial planning, reporting, and analysis to ensure the company's financial health and compliance with regulations.Key Responsibilities:Develop and implement financial...
-
Wolverhampton, Wolverhampton, United Kingdom TEAM Full timeJob OpportunityA highly reputable law firm, ranked Band 1 in the Chambers High Net Worth Guide, is seeking a Senior Contentious Probate Practitioner to lead an existing team of two solicitors. The team is well-supported by a highly regarded private client team and forms part of a wider litigation team that is ranked Band 1 in the Legal 500.The successful...
-
Manufacturing Improvement Team Lead
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Zenoot Ltd Full timeAre you a seasoned professional looking to drive operational excellence in a manufacturing environment? Zenoot Ltd is seeking a skilled Manufacturing Improvement Team Lead to join their team in Wolverhampton. As a key member of the team, you will be responsible for leading the implementation of lean manufacturing techniques to improve schedule adherence,...
-
Financial Director
2 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Comton Group Full timeJob Title: Financial ControllerComton Group is seeking a highly skilled Financial Controller to lead our finance operations. In this role, you will be responsible for managing the sales ledger, purchase ledger, bank reconciliations, payroll coordination, month-end closing, and tax compliance.Key Responsibilities:Financial Operations Management: Oversee the...
-
Financial Controller
2 months ago
Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £45,000 - £65,000Finance Manager Job DescriptionWe are seeking a highly skilled and experienced Finance Manager to join our finance team at beBee Professionals in Wolverhampton, United Kingdom.Key Responsibilities:Develop and implement financial plans, forecasts, and budgets to ensure the company's financial health and compliance with regulations.Oversee cash flow...
-
Senior Financial Strategist
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Gleeson Recruitment Group Full timeJob Title: Senior Financial StrategistAbout the Role:Gleeson Recruitment Group is partnering with a leading UK brand to find a Senior Financial Strategist to join their finance team. As a Senior Financial Strategist, you will be responsible for providing financial insights and strategic recommendations to improve business performance. You will work closely...
-
Chief Financial Officer
1 month ago
Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £45,000 - £65,000BeBee Professionals is seeking a highly experienced Chief Financial Officer to lead our finance team in Wolverhampton, UK. As a key member of our leadership team, you will be responsible for overseeing financial planning, reporting, and analysis to ensure the company's financial health and compliance with regulations.Key Responsibilities:Develop and...
-
Head of Financial Planning
3 weeks ago
Wolverhampton, Wolverhampton, United Kingdom GSF Car Parts Full timeAbout The RoleAs a key business advisory professional at GSF Car Parts, you will play a pivotal role in supporting the company's financial strategy. Your responsibilities will include running future financial projections, budgeting, forecasting, and reporting, as well as managing cash flow and capital adequacy. You will also provide scenario analysis and...
-
Support Worker
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Creative Support Full timeCreative Support is a national, fast-growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are seeking a Relief Support Worker to join our team within a supported living service in Wolverhampton.The successful candidate will provide person-centred support, as well as practical and emotional support to...
-
Care Support Specialist
7 days ago
Wolverhampton, Wolverhampton, United Kingdom Creative Support Full timeCreative Support, a national not-for-profit organisation, is seeking a Care Support Specialist to join their team within a supported living service in Wolverhampton.We are looking for warm, caring and proactive individuals to provide person-centred care and support. The service provides long-term support with a recovery focus for people with mental health...
-
Chief Financial Officer
1 month ago
Wolverhampton, Wolverhampton, United Kingdom The Royal School Full timeThe Royal School is seeking a highly motivated and experienced Chief Financial Officer to join its Executive Team. As a strategic leader, the CFO will be responsible for all aspects of the school's finance, asset management, risk management, and capital planning and procurement. The CFO will play a key role in shaping the school's strategy and ensuring...
-
Property Operations Manager
3 weeks ago
Wolverhampton, Wolverhampton, United Kingdom National Trust Full timeAbout the RoleWe are seeking an experienced and inspiring leader to join our team as a Property Operations Manager. As a key member of our property team, you will be responsible for managing the visitor welcome, experience, outdoors and conservation teams on site.You will work closely with the property team to develop and implement innovative and engaging...
-
Financial Accountant Expert
3 weeks ago
Wolverhampton, Wolverhampton, United Kingdom SIX Payment Services Full timeFinancial Accountant ExpertAt SIX Payment Services, we're looking for a skilled Financial Accountant Expert to join our finance team. As a key member of our team, you'll be responsible for managing financial transactions, ensuring compliance with accounting standards, and maintaining accurate financial records.Key ResponsibilitiesManage balance sheet...