Hospitality and Events Coordinator

6 days ago

Liverpool, Liverpool, United Kingdom Elior Full time

Job Title: Hospitality and Events Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Hospitality and Events Coordinator to join our team. The successful candidate will provide administrative support to the events sales team, manage events from initial enquiry to confirmation and planning, and work closely with other departments to ensure seamless execution.

Key Responsibilities:

  • Provide administrative support to the events sales team, including printing menus, updating weekly overviews, and liaising with the hospitality operational team.
  • Answer incoming client queries via phone and email.
  • Organize client events and work closely with other departments to ensure successful execution.
  • Prepare and follow up with clients on proposals, quotations, and contracts to maximize revenue opportunities.
  • Conduct site visits of event spaces.
  • Maintain accurate client records and databases, and build strong relationships.
  • Guide clients through the planning process and ensure all documentation is ready for handover to the event operations team in good time.
  • Work closely with the Sales team to drive new business and achieve budgets and set targets.
  • Manage multiple inboxes and communicate frequently with clients to provide excellent customer service.

Requirements:

  • Excellent standard of communication skills, verbal and written.
  • Excellent IT skills.
  • Customer service orientation.
  • Attention to detail.
  • Excellent working in a team or alone.
  • Previous experience in a similar role or administration.

Benefits:

  • Salary of up to £29,500 - £30,000 per annum.
  • Performance bonus and tips.
  • Company events.
  • Company pension.
  • Cycle to work scheme.
  • Free food.
  • Paid volunteer time.
  • Referral programme.
  • Store discount.

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