Account Associate/Client Manager
2 weeks ago
Client Partnership Manager/Account Executive Role Summary
Matthews International is seeking a Client Partnership Manager/Account Executive to partner with our clients and internal teams to deliver high-quality projects and services.
Key Responsibilities
- Serve as the main point of contact for clients, suppliers, and internal teams, providing timely responses to inquiries and ensuring effective communication.
- Participate in meetings to identify new services and offerings that meet clients' evolving needs.
- Ensure high-quality standards in client deliverables and coordinate projects throughout the lifecycle.
- Translate client requests into detailed instructions for project teams and resolve project issues with clients and internal teams.
- Generate accurate and timely invoices by maintaining correct project details and supporting evidence.
- Initiate new data item requests using the Master Data Management process to ensure accurate client, project, and financial details.
- Support profitability efforts by focusing on efficient, accurate, and timely project coordination.
- Support the development of innovative proposals to capture account growth and new business opportunities.
Qualifications
- Bachelor's Degree in Marketing, Business, Graphic Arts, Advertising, or related field.
- Previous account/project coordination or marketing experience, or equivalent combination of education and experience.
- Occasional travel may be required.
- High degree of proficiency in MS Office Suite, Outlook, and Internet applications.
- Basic understanding of effective Creative Design practices, trends, techniques, and processes.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills.
- Strong verbal and written communication skills, including analysis, interpretation, and reasoning.
- Solid understanding and application of mathematical concepts.
- Ability to develop and maintain collaborative relationships with peers and colleagues, as well as internal and external clients.
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Language: en
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