Lead Fashion Retailer
5 days ago
New Look is seeking a highly motivated and experienced Store Manager to lead our St Albans store. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and inspiring a high-performing team.
The ideal candidate will have previous experience in retail management, with a proven track record of leading and motivating teams to achieve sales targets and exceed customer expectations. You will be a strong communicator with excellent interpersonal skills, able to build relationships with customers, colleagues, and stakeholders at all levels.
We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, as well as a range of benefits including 40% staff discount, monthly privilege vouchers, quarterly sample sales, and stakeholder pension.
If you are a dynamic and results-driven individual who is passionate about fashion and customer service, we encourage you to apply for this exciting opportunity.
**Job Summary:**
- Lead and motivate a high-performing team to deliver exceptional customer service and drive sales growth
- Develop and implement strategies to increase customer engagement and loyalty
- Monitor and analyze sales performance, identifying areas for improvement and implementing changes as needed
- Maintain a positive and productive store environment, ensuring that all customers receive a high-quality shopping experience
**Key Responsibilities:**
- Recruit, train, and develop a talented team of sales associates and visual merchandisers
- Collaborate with the territory leader to identify opportunities to improve sales performance and customer satisfaction
- Implement effective inventory management and stock control processes to minimize waste and optimize profitability
- Manage budgets and resources effectively, ensuring that costs are minimized while maintaining high standards of customer service and product presentation
**Requirements:**
- Proven experience in retail management, with a minimum of 2 years' experience in a similar role
- Strong leadership and motivational skills, with the ability to inspire and engage a team
- Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders at all levels
- A deep understanding of the fashion industry and current trends, with a passion for delivering exceptional customer service
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