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**Assistant General Manager

2 months ago

Bristol, Bristol, United Kingdom SSP Full time

About the Role

We are seeking an experienced and passionate Assistant General Manager to join our team at SSP. As a key member of our management team, you will be responsible for supporting the General Manager in delivering exceptional customer service and operational excellence.

Key Responsibilities:

  • Support the General Manager in leading the team to deliver outstanding customer service and loyalty.
  • Mentor and train the team to grow and excel in their roles.
  • Ensure the highest standards of brand quality and safety for our customers and team.
  • Be an inspiration to the team and set an example of excellent service skills.
  • Communicate effectively and clearly with the team and customers.
  • Be adaptable and resilient in any situation.

What We Offer:

  • A competitive salary of up to £32,000 p.a.
  • Free parking while working.
  • Free meal on shift.
  • Tax-free shopping.
  • Colleague discount - up to 50%.
  • Flexible working.
  • Management bonus scheme.
  • Wellbeing support through Retail Trust and family-friendly leave.
  • Variety of networks to support you, including Neurodiversity and LGBTQ.
  • Life assurance.
  • Apprenticeships and ongoing development opportunities.
  • Share incentive plan (SIP).

About Us:

SSP is a leading operator of food and beverage brands in travel locations around the world. We are proud to be an equal-opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.