Mixologist and Service Expert

5 days ago

Leeds, Leeds, United Kingdom Valor Hospitality Europe Full time
About the Role

We are seeking a skilled and enthusiastic Mixologist and Service Expert to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.

Key Responsibilities
  • Crafting Delightful Experiences: Serve a wide range of beverages, including alcoholic and non-alcoholic options, while following hotel policies and liquor licensing laws.
  • Service Excellence: Provide consistent and exceptional customer service, ensuring every interaction is a positive and enjoyable experience for our guests.
  • Transaction Management: Handle cash, credit card, and guest account transactions with accuracy and efficiency, following company procedures.
  • Bar Maintenance: Maintain a clean and organized bar area, ensuring a safe and welcoming environment for our guests.
  • Shift Preparation: Prepare for each shift by reviewing the department's checklist, ensuring you are ready to deliver exceptional service.
  • Stock Management: Rotate and display bar stocks effectively, ensuring all products are served in top condition.
  • Safety and Hygiene: Adhere to health and safety and food hygiene regulations, prioritizing the well-being of our guests and staff.
  • Team Support: Assist with additional duties to support the Food and Beverage department, including table service, food, and training team members.
Desired Skills and Qualifications
  • Customer-Centric Approach: Previous experience in hospitality or retail, with a focus on creating memorable customer experiences.
  • Service Excellence: Proven track record of delivering exceptional customer service in a fast-paced environment.
  • Language Proficiency: Strong understanding of written and spoken English, with excellent communication skills.
About Valor Hospitality Europe

We are a dynamic and passionate team of hospitality professionals, dedicated to creating extraordinary experiences for our guests. We believe in the power of hospitality to bring people together and make every moment memorable. If you share our passion for delivering exceptional service and creating unforgettable experiences, we would love to hear from you.

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