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Hospitality Team Member

2 months ago


Brecon, Powys, United Kingdom YHA Full time

Job Title: Hospitality Team Member

Job Summary:

We are seeking a highly motivated and customer-focused Hospitality Team Member to join our team at YHA Brecon Beacons. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all our guests.

Key Responsibilities:

  • Customer Service: Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Front Desk Operations: Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Housekeeping and Cleaning: Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Food and Beverage Service: Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride.

What We Offer:

  • Competitive Pay: We offer a competitive hourly rate of £11.44 per hour.
  • Exclusive Benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and Adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

What We Value:

We understand the richness of life experiences and place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth.

How to Apply:

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.