Customer Service Representative

4 weeks ago


Brecon, Powys, United Kingdom Universal Business Team Full time
Customer Service & Internal Sales Executive

We are seeking a highly skilled Customer Service & Internal Sales Executive to join our team at Universal Business Team. As a key member of our team, you will be responsible for providing exceptional customer service, developing existing accounts, and bringing on new customers.

Key Responsibilities:

  • Provide timely and professional customer service via telephone and other communication channels.
  • Develop and maintain a strong base of existing accounts, identifying opportunities for growth and expansion.
  • Identify and pursue new business opportunities, building relationships with potential customers and partners.
  • Work collaboratively with our team to achieve sales and customer service goals.
  • Stay up-to-date with industry trends and developments, applying this knowledge to improve our services and offerings.

Requirements:

  • Excellent communication and interpersonal skills.
  • Proven experience in customer service and sales, preferably in a similar industry.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with a focus on finding creative solutions to customer challenges.
  • Proficiency in Microsoft Office and other relevant software applications.


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