Part Time Key Holder

2 months ago

Braintree, Essex, United Kingdom Hackett Full time

About Hackett London

Hackett London is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.

Job Description

We are seeking a highly skilled and enthusiastic Keyholder to create a memorable brand experience for our customers. As a Keyholder, you will be responsible for:

  • Customer Experience: Attract and retain customers by offering exceptional service, reflecting the brand values, and providing a personalized shopping experience.
  • Sales: Achieve commercial objectives by transmitting the differential value of the brand to customers and driving sales growth.
  • Shop Operations: Work collaboratively with the team to maintain a well-organized and visually appealing store environment, ensuring seamless customer interactions and efficient sales processes.
  • Cultural Fit: Contribute to a positive team environment by promoting collaboration, teamwork, and a customer-centric approach.

Requirements

To succeed in this role, you will need:

  • Minimum two years of relevant experience in fashion retail, with a strong understanding of luxury brands and customer expectations.
  • Excellent communication skills, with the ability to connect with customers and colleagues alike.
  • Strong commercial mindset, with a focus on driving sales growth and achieving commercial objectives.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

What We Offer

As a Keyholder at Hackett London, you can expect:

  • Opportunities for career growth and development, with a focus on personal and professional growth.
  • Competitive salary and benefits package, including a stylish and professional uniform, staff discounts, and a monthly commission system.
  • Access to exclusive perks and discounts, including Perkbox and other benefits.

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