Operations Lead
2 weeks ago
**Job Overview:**
We're the original ethical beauty brand, pioneering cruelty-free beauty every step of the way. Our commitment to generating positive economic, social, and environmental impact drives our store operations and team performance.
**Estimated Salary:** £35,000 - £45,000 per annum (dependent on location and experience)
**Key Responsibilities: **
• Drive store operations to deliver retail excellence and strong sales results
• Collaborate with the Store Manager to achieve sales targets and operational goals
• Recruit, retain, and grow a high-performing team that reflects our brand values
• Foster a customer-centric environment that meets sales and service expectations
**Requirements:**
• Experience working in a customer service and/or beauty environment with sales and service targets
• Working knowledge of shop operation processes and procedures
• Proven success in driving sales by leading and motivating a team
• Excellent problem-solving skills and ability to work under pressure
• Strong IT skills and ability to learn new systems quickly
• Outstanding communication and operational skills
• Flexibility to work varied hours, including weekends, holidays, and evenings
**Why Join The Body Shop?**
We offer a dynamic work environment, competitive salary, and opportunities for career growth and development.
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