Academic Support Specialist

23 hours ago


StratforduponAvon, Warwickshire, United Kingdom Global Banking School Full time

We are seeking an Academic Support Specialist to join our team at Global Banking School (GBS), a leading institution in the field of higher education.

Salary: £25,000 - £30,000 per annum

This role involves supporting students and staff in achieving their academic goals by providing a high-quality service on the Library reference desk.

Main Responsibilities:

  • Liaising with Library colleagues to maintain and develop library systems supporting acquisitions and access.
  • Developing and maintaining knowledge of subscriptions management, licensing, Open Access, and library systems.
  • Providing a friendly and efficient service on the Library reference desk, dealing with loans, returns, and user enquiries by email, phone, or face-to-face.
  • Implementing Library resources using FOLIO Library Management System.
  • Actively updating Library statistical data.
  • Participating in library projects and groups, contributing to operational process reviews as required.
  • Participating in the promotion of the Library and its services through outreach, events, and Library tours for new students.
  • Undertaking other duties in support of the work of the Library as may be required.

The successful candidate should have a strong understanding of library systems and a passion for supporting students and staff in achieving their academic goals.

Ability to be flexible within the working pattern to meet business needs, including working evenings, weekends, or extended hours.

Travel across campuses may be required from time to time to support the Library services efficiently or to cover possible staff absence.

Requirements:
  • Demonstrating commitment to GBS values and regulations, including equal opportunities policy.
  • Demonstrating commitment to GBS's Social, Economic, and Environmental responsibilities and minimising environmental impact in the performance of the role.


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