Service Advisor

1 month ago


Leicester, United Kingdom Sytner Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Porsche Centre Leicester.

As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop. Your primary responsibility will be to inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage and addressing any questions or concerns they may have.

You will also be responsible for liaising with technicians and workshop control to ensure vehicles are ready on time and providing expert advice on our products and services to customers.

This is a challenging role that requires a strong customer service background, excellent organisational and administrative skills, and the ability to work in a fast-paced environment.

About You

We are looking for an individual with previous experience in a similar role, a willingness to learn and progress, and a strong passion for delivering exceptional customer service.

Our ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to work effectively in a team.

We offer a comprehensive training program, including manufacturer courses, to support your career development and ensure you have the skills and knowledge required to excel in this role.

Why Sytner?

We are a leading automotive retailer that values our employees and offers a range of benefits, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a comprehensive career development program.

We are committed to creating an inclusive and equitable work environment and welcome applications from individuals from diverse backgrounds.

We are passionate about continuous improvement and building a culture where everyone feels valued, appreciated, and able to reach their full potential.


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