Service Advisor

7 months ago


Leicester, United Kingdom Performance Resourcing Midlands Full time

**Service Advisor**
Leicester

£24,000 Basic Salary DOE - £36,000 OTE/annum.

We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Leicester **area**.**

**PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.**

Ideally we are looking for an experienced automotive Service Advisor. Full training is available via our Performance Academy, with additional online and induction training.

**Role Description**:

- Have a passion for customer service, every day.
- Guide every customer through the Customer Journey.
- Communicate clearly with customers & colleagues.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Propose and sell-up the additional work advised through the Vehicle Health Check process.
- Quote & sell Service Plans to retain customers to the group.
- Encourage customer satisfaction feedback via exit briefing & follow-up contact.
- You will also be the go-to person when the customer wants us to:

- Estimate repair costs and times.
- Resolve any concerns when we suggest repairs.
- Inform and update them on progress or additional works needed.
- Prepare and explain invoices and take payments.

**Benefits**
- Company car scheme - up to two vehicles
- Highly competitive performance bonus (role dependant)
- Up to 7 % Employer Pension Contribution
- Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
- Exclusive retail discounts - through our Rewards Apps
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program

Please visit the Performance Resourcing website to view our Privacy Policy.

**Performance Resourcing **have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

INDMID

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£36,000.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Store discount

Supplemental pay types:

- Bonus scheme

**Experience**:

- UK Car Dealership Service Advisor: 1 year (required)

Licence/Certification:

- UK Driving Licence (required)
- UK Franchised Dealer Service Advisor Accreditation (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Leicester (required)

Work Location: In person


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