German Language Customer Support Specialist

2 days ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
About the Job:
Athena Resourcing Solutions is looking for a highly motivated German Language Customer Support Specialist to join our team. As a Customer Service Adviser, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Responsibilities:
• Handle customer inquiries via phone, email, and chat
• Resolve customer complaints in a fair and efficient way
• Collaborate with the team to achieve sales targets
• Stay up-to-date with product knowledge and company policies

Requirements:
• Fluency in German (spoken and written)
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong customer service skills and a passion for delivering excellent customer experiences

Working Arrangement:
This is a hybrid role that offers the flexibility of working from home while also having the opportunity to work in our office in Cambridgeshire one day per month.

Benefits:
• Competitive salary: £20,000 - £27,000 per annum
• Opportunity to work with a dynamic and growing company
• Ongoing training and development opportunities to enhance your skills and knowledge

Estimated Salary: £25,000 per annum

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