Support Worker

2 days ago


Newbury, West Berkshire, United Kingdom TWO SAINTS Full time

Job Summary

West Berkshire Homeless Service is seeking a dedicated and compassionate Support Worker to join our team. As a Support Worker, you will play a vital role in providing person-centred support to adults who are homeless or at risk of homelessness.

Main Responsibilities

  • Support clients in attending appointments and encourage their involvement in personal progression through education, training, employment, or volunteering.
  • Help clients develop practical skills in areas such as budgeting, shopping, cooking, and housework, laundry, health, and hygiene.
  • Work with external partners to maximize opportunities for clients to resettle in the community.
  • Empower clients to achieve their desired outcomes for independent living, including involvement in practical tasks within the hostel.
  • Maintain a welcoming and safe environment, identifying and minimizing potential risks to users of the premises and the organization.
  • Maintain client records to a good standard and work in accordance with Health and Safety regulations and all policies and procedures.
  • Attend supervision, appraisal, training, and meetings as directed.

Requirements

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, and ability to self-motivate
  • Passion for working in a client/customer-facing role
  • Knowledge of the benefits system and tenancy legislation
  • Interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies

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