Operational Manager

15 hours ago


Worcester, Worcestershire, United Kingdom Next Generation Full time

Company Overview

We are Next Generation, a dynamic and forward-thinking company based in Worcester. Our team is dedicated to delivering exceptional services to our clients, and we are seeking an experienced Administrator to join our team.

Salary: £24,000 - £25,000 per annum, depending on experience, plus company bonus.

Job Description

The successful candidate will be responsible for handling queries from new and existing clients, responding to emails, and providing administrative support to our bookkeepers and accountants. You will also be responsible for creating new client accounts, carrying out ID checks, and collating documents as required.

Key Responsibilities:

  • Handling customer inquiries and resolving issues promptly and efficiently
  • Providing administrative support to the finance team, including payroll inputting and data entry
  • Creating and managing client records, ensuring accuracy and completeness
  • Carrying out ID checks and collating documents as required

Requirements

To be successful in this role, you will need:

  • A strong background in administration, preferably with experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently, with attention to detail
  • Proficiency in Microsoft Office, particularly Excel and Word

Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • A comprehensive training program to help you develop your skills and knowledge
  • Ongoing support and guidance from our experienced team
  • The opportunity to work in a dynamic and supportive environment


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