Import Operations Coordinator

3 weeks ago


Liverpool, Liverpool, United Kingdom Ross Recruitment Associates Ltd Full time
Junior Import Operations Coordinator

Due to expansion, we are seeking a permanent Junior Import Operations Coordinator to join our team at Ross Recruitment Associates Ltd. As the company grows, we need a Junior Imports Coordinator to process customer Import bookings for our Liverpool office. This is an excellent opportunity for someone who wants a role that offers great flexibility and autonomy.

Key Responsibilities:

  • Be the first point of contact for customers for Import Ocean Freight bookings.
  • Process Import bookings and associated documentation.
  • Arrange Import deliveries and shipment releases.
  • Organise transport / hauliers from Port to destination.
  • Deal professionally, effectively, and timely with all customer queries, ensuring problem-solving and issue resolution to the customer's satisfaction. Escalate any complex problems to Imports Supervisor.

Requirements:

  • Display first-class customer service skills.
  • Good communication and a willingness to learn.
  • At least 12 months experience working in an Imports role with Ocean Freight.
  • The discipline to manage your own workload and time to ensure the job gets done right first time.

This is a great role for a candidate that wants flexible working. We will let you manage your time and workload to support your work-life balance and give you the trust to get the job done.



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