Marketplace Operations Lead
3 weeks ago
We are a leading marketplace services platform that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listings to drive performance.
Our team is passionate about e-commerce and is dedicated to delivering strategic growth plans that drive results for our clients.
The RoleWe are seeking a Senior Amazon Marketplace Manager to lead on some of our key clients. As a member of our team, you will be responsible for strategy development and management of the day-to-day operations for multiple high-profile clients on primarily the Amazon marketplace.
You will be an integral part of our team, bringing new ideas and expertise that helps build Tambo at a key stage in our development.
Key Responsibilities- Owning client relationships, deliverables, and daily operations
- Analysing account performance, market behaviours on Amazon using proprietary and third-party tools and optimising accounts
- Developing and implementing workplans, action plans, and commercial reviews
- Monitoring account performance and providing operational support
- Responsibility of performance for advertising strategies, managing campaigns
- Producing and presenting insight-led reports and performance review documentation
- Leading, mentoring, and supporting team members/clients
- Collaborating internally to negotiate and plan project deliverables
- Serving as an industry expert for Amazon and marketplaces
- Supporting broader business initiatives
We are looking for passionate and skilled candidates with 3+ years' experience with Amazon Seller/Vendor Central and Amazon Advertising (AMS). You should be data-led and confident in translating data into clearly communicated insights and appropriate actions.
Essential
- 3 years Amazon Marketplace experience (Brand or Agency side)
- Strong client management skills
- Excellent written English and attention to detail
- Proficient in analytical tools (Excel, Google Analytics)
- Strong commercial acumen
- Ability to communicate effectively with internal and external stakeholders
- Demonstrated accountability for client/account targets
- Strategic thinking and decision-making abilities
- Effective planning, prioritisation, and time-management skills
- Experience with e-commerce content preparation
- Familiarity with Amazon analytics tools like Helium 10 and Keepa
Preferred
- People management skills
- Experience with other marketplaces such as eBay, Allegro, Walmart, TikTok
- Consultative selling/upsell/expansion of client scope
- Private health insurance including gym discount scheme (upon passing probation)
- Flexible working
- Personal development budget & plan (£250/year)
- Free Amazon Prime
- Annual Company Trip
- Birthday day off
- Work from anywhere for up to 5 weeks a year
- 3pm Fridays
- Annual Charity Day
- 26 Days Hol + Bank Holidays
We are a friendly and ambitious team that is passionate about e-commerce. If you are a skilled and experienced professional looking for a new challenge, we would love to hear from you.
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