Ticket Management Professional
3 weeks ago
We are seeking a skilled Technical Resolution Expert to join our team at TEKsystems in Manchester, UK. As a key member of our technical support team, you will be responsible for resolving escalated tickets and managing incidents within our tech stack.
This is a contract role with an estimated hourly rate of £19.00-£20.00.
Key Responsibilities:
- Ticket Management
- IT Support Analyses
- Incident Logging & Tracking
- Conduct Root Cause Analysis
- Generate performance reports
About the Company
TEKsystems operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice.
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