Rapid7 Customer Journey Manager

Rapid7 is a leader in the field of cloud security and we are seeking talented individuals to join our engineering teams in Belfast for their placement year. As a Software Engineering Intern, you will be part of a dynamic and innovative team that is passionate about delivering high-quality solutions.The role involves participating in the design and planning...

Job Summary: As a Customer Experience Program Manager at Rapid7, you will strive for customer excellence while working cross functionally to improve customer’s experiences across their entire journey.  About the Team:  The Customer Experience team is responsible for bringing the Rapid7 customer voice and best practices to the experiences that our...

As the Customer Marketing Advocacy Specialist, you’ll be supporting Rapid7’s customer advocacy program. This includes management of our reference database, utilizing the reference tools and reference matching for the sales team. This role will also support internal and external coordination for our customer story process. About the Team Rapid7’s...

**About the Team** Rapid7’s Customer Excellence Team is responsible for building insights, customer knowledge, and marketing programs that help Rapid7’s customers get value from our products and services. This role sits within the Customer Marketing team and is highly focused on customer engagement programs that promote customer engagement and...

As an Associate Customer Advisor I, you will work hand-in-hand with SOC analysts as part of Rapid7’s Tactical Operations (TACOPS) team to help deliver service to our customers, all while gaining valuable experience in the field of Information Security in general and Managed Detection and Response (MDR), in particular. You will have the front row seat to...

About Rapid7:Rapid7 is a leading cybersecurity company that empowers organizations to defend against today's evolving threat landscape.As a Customer Experience Program Manager at Rapid7, you will play a key role in delivering exceptional customer experiences and driving business growth.Job Summary:You will be responsible for managing cross-functional...

Rapid7's AI Centre of ExcellenceThe AI CoE partners with cross-functional teams at Rapid7 to empower customers to assess risk, detect threats and automate their security programs. We ensure AI, ML and data science are applied in a meaningful way to add impactful value, best achieve business objectives and deliver ROI to both Rapid7 and our customers.We're...

Job Overview: Rapid7 is making significant investments in our Security Content that powers our Exposure Management platform. As a leader in cybersecurity, we’re on a mission to empower our customers to Take Command of the Attack Surface.  We’re seeking an experienced product manager to lead identifying, defining, and delivering large scale,...

**About the Team** The Rapid7 Incident Response team is considered the tip of the spear within Rapid7's Detection & Response practice. This team is primarily responsible for ensuring 24/7 breach response coverage for Rapid7's MDR and retainer customers, guaranteeing to be there for our customers in their greatest times of need. All services are delivered...

Job Summary:Rapid7 is seeking a highly skilled Customer Experience Program Lead to join our team. This role will focus on improving customer outcomes through program management, cross-functional collaboration, and a deep understanding of customer needs.The ideal candidate will have experience in updating and improving internal processes, working across...

Rapid7’s AI Centre of Excellence The AI CoE partners with cross-functional teams at Rapid7 to enable customers to assess risk, detect threats and automate their security programs. We ensure AI, ML and data science are applied in a meaningful way to add impactful value, best achieve business objectives and deliver ROI to both Rapid7 and our customers....

**Product Security Consultant, Belfast** At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7’s product suite. **About the...

**Job Overview**: Rapid7’s Order Management Team is responsible for processing orders and working closely with sellers to ensure that when a customer makes a purchase, business requirements have been met and the deal is transacted efficiently. To keep the proposal-to-cash process running smoothly for our customers and internal stakeholders, OM collaborates...

**Content Strategist** At Rapid7, we have a robust Content Team to cover our diverse business practices. We’re currently seeking a skilled writer and content strategist to help us run fast and far. As a Content Strategist, you will develop a content strategy that reaches security practitioners, leaders, and the cybersecurity industry at large. You will...

Rapid7's AI Centre of ExcellenceThe AI CoE is a key differentiator for Rapid7, driving innovation and customer value through the application of AI, ML, and data science. As a Lead Product Manager, you will partner with cross-functional teams to develop and execute the AI product vision across the Rapid7 portfolio, ensuring alignment with customer needs and...

Job DescriptionRapid7 is a leading cybersecurity provider that's making significant investments in our AI Centre of Excellence. We're seeking an experienced AI-focused product manager to lead identifying, defining, and delivering large scale, enterprise grade solutions to delight our customers and drive value across multiple products within the Rapid7...

About the RoleRapid7 is making significant investments in our AI Centre of Excellence, encompassing the full range of AI, ML and data science. As a leader in cybersecurity, we're on a mission to incorporate AI throughout our platform portfolio and optimize our customers to Take Command of the Attack Surface.We're seeking an experienced AI-focused product...

At Rapid7, we're building a true Voice of Customer program to drive a deeper and more holistic understanding of our customers.About the RoleThis role is centered around driving our understanding of our customers. Security professionals may face complex cybersecurity challenges, but underneath their technical expertise, they are people. Your research and...

Rapid7 is seeking a highly skilled Open Source Innovator and Advocate to join our team. As a Senior Software Engineer, you will be working closely with the Velociraptor open source community to shape its future direction and design.The role involves engaging with external partners through advocacy and knowledge sharing via conferences, blog posts, and other...

The Consultant Software Engineer is a part of our Product and Engineering team who are at the forefront of keeping our customers safe from attacks and breaches. In this role you will be focussed on helping our customers seamlessly manage their security solutions as effectively and efficiently as possible, and ensuring our products are delivering a secure...