Key Holder Team Lead

6 days ago


London, Greater London, United Kingdom CALZEDONIA GROUP Full time

We are looking for a skilled Sales and Service Supervisor to join our Calzedonia Group team. As a Key Holder, you will be responsible for driving store sales and providing excellent customer service.

Job Requirements

To be successful in this role, you will need:

  • A strong understanding of retail operations and customer service principles.
  • Excellent communication and leadership skills.
  • The ability to work independently and as part of a team.
  • A passion for fashion and a desire to stay up-to-date with the latest trends.

Job Responsibilities:

  1. Contribute to store turnover by achieving daily sales targets and maintaining a high level of customer satisfaction.
  2. Demonstrate comprehensive knowledge of products and the brand to customers and staff.
  3. Ensure all staff and customers are informed about current promotions and offers.
  4. Handle customer complaints, returns, and exchanges according to company policy.

Benefits:

  • Estimated salary: £22,000 - £32,000 per annum.
  • Opportunities for career progression and personal development within the company.
  • Comprehensive training program to develop your skills and knowledge.
  • A competitive benefits package including staff discount and generous uniform allowance.


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