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Technical Field Service Specialist, Laboratory Automation Systems

2 months ago

Scotch Street, United Kingdom TRS Consulting Full time

Job Summary:

This is an exciting opportunity for a skilled Field Service Engineer to join a leading global manufacturer of laboratory automation systems. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to customers across various industries, including clinical diagnostics, biopharmaceutical, and research sectors.

Key Responsibilities:

  • Service, installation, breakdown, repair, and calibration of laboratory automation systems
  • Support scientific products located at customer sites, including pathology departments, university research, laboratories, and pharmaceutical environments
  • Provide technical assistance and guidance to customers to ensure optimal system performance
  • Collaborate with cross-functional teams to resolve complex technical issues and improve system reliability

Requirements:

  • Competent background in a customer-facing field service engineering capacity, gained within a high-value electronics or electro-mechanical capital equipment environment
  • Qualification in engineering, electronics, or a science-based subject to a minimum of ONC level
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team

About the Company:

This global manufacturer is a leader in the laboratory automation industry, known for its innovative products, excellent customer service, and commitment to employee development. The company fosters a welcoming and inclusive work environment, with opportunities for personal growth and career advancement.