Work Management Specialist

1 day ago


Belfast, United Kingdom Ashton Recruitment Full time
Job Description: Work Management Specialist

We are seeking a skilled Work Management Specialist to join our team in Belfast, offering a competitive salary of £14.56 per hour. As a key member of our operations team, you will play a crucial role in delivering an efficient and seamless work control service.

Responsibilities include:
- Assigning, scheduling, dispatching, and closing work orders using our systems, ensuring optimal resource allocation and prioritization of customer requirements.
- Analyzing data from various sources, including system and customer inputs, to identify potential issues and opportunities for improvement.
- Developing and maintaining process documents to ensure they remain fit for purpose and align with our service delivery ethos.
- Identifying areas for improvement and recommending changes to enhance service quality and efficiency.

To succeed in this role, you will require:
- A strong understanding of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office applications, particularly Excel, Word, and Outlook.
- Ability to work independently and as part of a team, with a focus on continuous improvement.

This is an exciting opportunity for those seeking a challenging role in a fast-paced and dynamic environment.

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