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Department Head

2 months ago

London, Greater London, United Kingdom Kurt Geiger Full time

Job Summary

We are seeking a highly skilled and experienced Department Head to join our team at Kurt Geiger. As a key member of our leadership team, you will be responsible for driving business growth and excellence across our luxury shoe and accessory retail operations.

Key Responsibilities

  • Lead a High-Performing Team: Manage and motivate a team of retail professionals to achieve exceptional sales results, customer satisfaction, and operational efficiency.
  • Drive Business Growth: Develop and implement strategies to increase sales, market share, and customer loyalty, while maintaining a strong brand reputation.
  • Operational Excellence: Ensure seamless store operations, including inventory management, visual merchandising, and customer service, to deliver an exceptional customer experience.
  • Brand Ambassador: Represent Kurt Geiger's luxury brand values and aesthetic in every aspect of your work, from store operations to customer interactions.
  • Performance Management: Conduct regular performance reviews, provide coaching and development opportunities, and make data-driven decisions to drive team success.

Requirements

  • Proven Leadership Experience: A minimum of 2 years of experience in a leadership role, preferably in a luxury retail or fashion industry setting.
  • Business Acumen: Strong understanding of business operations, including sales, marketing, and customer service.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and stakeholders.
  • Adaptability: Ability to work in a fast-paced environment, adapt to changing priorities, and maintain a positive attitude in the face of challenges.

What We Offer

  • Competitive Salary
  • Generous Bonus Structure
  • Uniform Allowances
  • Enviable Discounts

About Us

Kurt Geiger is a leading luxury shoe and accessory retailer, committed to delivering exceptional customer experiences and driving business excellence. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.