Casino Hospitality Professional

1 day ago


Sheffield, Sheffield, United Kingdom Grosvenor Casinos Limited Full time
Career Opportunities

Grosvenor Casinos Limited is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As an Electronic Gaming Host, you will have the opportunity to develop your skills and expertise while working in a fast-paced, dynamic environment.

Job Description

You will be responsible for:

  • Building strong relationships with regular customers, ensuring their needs are met and exceeded.
  • Delivering exceptional customer service, responding promptly to queries and resolving issues efficiently.
  • Working collaboratively with colleagues to achieve business objectives and improve customer satisfaction.
  • Staying up-to-date on the latest developments in electronic gaming and online offers, promoting Grosvenor membership to customers.
  • Maintaining compliance with regulations, particularly alcohol licensing conditions, food safety, and safer gambling practices.
Salary: £25,000 - £35,000 per annum

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