Guest Service Experience Director

6 days ago


Chester, Cheshire, United Kingdom Holiday Inn Chester South Full time

**Job Description:**

We are seeking an experienced Guest Service Manager to join our team at Holiday Inn Chester South. As a key member of our operations team, you will play a vital role in ensuring seamless guest experiences. Your duties will include collaborating with various departments to enhance service levels, innovating to exceed guest expectations, handling requests promptly, and proactively seeking ways to improve the guest journey.

You will inspire and empower our Guest Service team to represent our company values and culture, prioritizing service excellence above all else.



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