Hotel Guest Services Specialist
1 month ago
The Hotel Guest Services Specialist will be responsible for delivering exceptional guest experiences and promoting hotel services at the Mercure Chester Abbots Well Hotel. This role requires excellent communication skills and a passion for delivering exceptional customer service.
Key Responsibilities:- Develop and implement strategies to enhance guest experiences and drive business growth.
- Maintain accurate records and reports to monitor key performance indicators and make data-driven decisions.
- A competitive salary range of £22,000 - £24,000 per annum.
- Exclusive discounts on hotel stays, including up to 50% off food, beverage, and spa facilities.
- Access to wagestream, allowing up to 40% of pay to be streamed as earned.
You must have excellent communication skills and a passion for delivering exceptional guest experiences. Our ideal candidate will be able to live through our brand standards and contribute to a positive team environment.
Company Overview:Aimbridge Hospitality EMEA is part of a global family with over 1400 hotels worldwide, working with big brands and small independents.
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Head of Guest Experience
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Chester, Cheshire, United Kingdom Carden Park Hotel Golf Resort & Spa Full timeWe are looking for a skilled and experienced Head Concierge to join our team at Carden Park Hotel Golf Resort & Spa. As a leader, you will be responsible for mentoring and training the concierge team, ensuring they provide exceptional service to our guests.Your duties will include creating and implementing SOPs, maintaining accurate records, and completing...
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Cleanliness and Guest Satisfaction Manager
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Cleanliness and Guest Satisfaction Manager
1 week ago
Chester, Cheshire, United Kingdom Carden Park Hotel Golf Resort & Spa Full timeCarden Park Hotel Golf Resort & Spa is seeking a motivated Housekeeping Supervisor to lead their housekeeping team. This full-time permanent role is based at Carden Park, Cheshire, with an estimated salary of £25,521 per annum.Responsibilities:Supervise and support the housekeeping team to deliver exceptional cleanliness and guest satisfaction.Conduct...
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Room Cleaning and Guest Experience Specialist
2 months ago
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Room Management Specialist
3 weeks ago
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Hotel Spa Night Cleaner
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Chester, Cheshire, United Kingdom Carden Park Hotel Golf Resort & Spa Full timeWe are seeking a detail-oriented and self-motivated individual to join our team as a Spa Night Cleaner at Carden Park Hotel Golf Resort & Spa.Key Responsibilities:Clean all areas of the spa to maintain a five-star standard, ensuring an exceptional experience for our guests.Follow the deep cleaning schedule to ensure thorough cleansing of the spa area,...
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Customer Service Ambassador
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Night Shift Hotel Associate
3 weeks ago
Chester, Cheshire, United Kingdom LGH Hotels Management Limited Full timeNight Shift Hotel Associate Position£25,000 - £30,000 per annum salary package availableJob Description:This exciting opportunity has arisen for a Night Team Member to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our night team, you will be responsible for ensuring the smooth operation of the hotel...
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Hotel Operations Assistant
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Night Hotel Staff Position
3 weeks ago
Chester, Cheshire, United Kingdom LGH Hotels Management Limited Full timeChester Hotel Night Shift OpportunityThe Queen at Chester Hotel is part of the Premier Collection By Best Western and is currently seeking a skilled Night Hotel Staff Member to join their team. This role ensures the efficient operation of the hotel during the night shift.'Responsibilities'• Ensure the implementation of security and safety protocols during...
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Guest Experience Specialist
3 weeks ago
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Cleaning and Guest Experience Supervisor
1 month ago
Chester, Cheshire, United Kingdom WGC Ltd. Full timeAbout the RoleWe are looking for a highly motivated Cleaning and Guest Experience Supervisor to join our housekeeping team at WGC Ltd. As a key member of our team, you will be responsible for ensuring that our guests receive the highest level of service.Key ResponsibilitiesManage the day-to-day cleaning operations, ensuring that all rooms and public areas...
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Hotel Housekeeping Professional
2 months ago
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Weekend Spa Treatments Specialist
1 week ago
Chester, Cheshire, United Kingdom Carden Park Hotel Golf Resort & Spa Full timeLuxury Spa Therapist OpportunityJoin our team as a Weekend Spa Treatments Specialist at Carden Park Hotel Golf Resort & Spa.This is an exciting opportunity to work in a luxury spa environment, delivering high-quality spa treatments to guests.We are looking for a skilled Spa Therapist with experience in providing energizing spa treatments and a Level 3 beauty...
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Hotel Night Team Member
4 weeks ago
Chester, Cheshire, United Kingdom LGH Hotels Management Limited Full timeHotel Night Team Member OpportunityOur hotel in Chester, part of the Premier Collection By Best Western, is seeking a reliable and responsible Night Team Member to join our team. This role ensures the smooth running of the hotel during the night shift.Key Responsibilities:Maintaining security and safety procedures during the night shift.Performing regular...
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Resort Spa Service Attendant
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Chester, Cheshire, United Kingdom Carden Park Hotel Golf Resort & Spa Full timeSpa Night Cleaner Role:Carden Park Hotel Golf Resort & Spa is seeking a skilled and experienced Spa Night Cleaner to join our team.Job Summary:This is an excellent opportunity for a motivated and dedicated individual to join our team and contribute to providing an exceptional experience for our guests.Responsibilities:Clean and maintain all areas of the spa,...
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Guest Service Experience Director
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Chester, Cheshire, United Kingdom Holiday Inn Chester South Full time**Job Description:**We are seeking an experienced Guest Service Manager to join our team at Holiday Inn Chester South. As a key member of our operations team, you will play a vital role in ensuring seamless guest experiences. Your duties will include collaborating with various departments to enhance service levels, innovating to exceed guest expectations,...
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Chester, Cheshire, United Kingdom James Webber Recruitment Full timeJob DescriptionROLE: Food and Beverage Manager- 4 star Branded HotelThis role involves overseeing the day-to-day operations of our hotel’s food and beverage department. If you have experience in managing a high-volume restaurant or bar, we would love to hear from you. LOCATION: Located just outside Chester, this is an ideal opportunity for someone who...
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