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Parent Support Liaison

1 month ago


Chester, Cheshire, United Kingdom Equal Education Partners Full time

Equal Education Partners is seeking a dedicated Parent Support Associate to join their team. This role is designed for individuals who are passionate about fostering a positive learning environment and providing individualized support to students' parents in a variety of educational settings.

As a Parent Support Associate, you will play a key role in ensuring that parents understand and effectively engage with our client's educational provision, thereby supporting the best outcomes for students and easing the challenges faced by our partners. This role is pivotal in building a service that encourages trust, engagement, and understanding between parents, students, and our educational partners.

Key Responsibilities:

  • Develop and implement frameworks that support parental understanding and engagement in their child's education
  • Collaborate with the assistant head of teaching and learning to ensure the parental support program aligns with educational goals
  • Monitor and evaluate the effectiveness of support programs to ensure they meet parent needs and organisational objectives
  • Facilitate informational sessions for parents to discuss their concerns and understand their child's progress
  • Organise and lead progress meetings to provide parents with personalised feedback and guidance
  • Engage actively with parents to build trust and foster a sense of community within our client's online platform

Requirements:

  • Previous experience working with students, parents, or in an educational setting is preferred
  • Strong interpersonal and communication skills
  • Awareness of issues and concerns that parents face in supporting their child's education
  • Proactive in identifying issues and implementing solutions to support parent understanding and student progression
  • Ability to analyse data related to parent feedback and engagement, using insights to inform strategies for improvement
  • Relevant qualifications, such as a degree in Education, Psychology, or a related field, are a plus
  • Experience of using Teams as a communication and collaboration tool (or a willingness to learn quickly)

Benefits:

  • A friendly, stimulating environment in which our team is encouraged to grow and thrive
  • A hybrid working model where staff work from the Chester office 5 days a month, 1 day when all together
  • A competitive salary of £21,472 - £26,003pa
  • 35 hours per week (08.30 - 16.30)
  • 33 days annual leave, inc 8 bank holidays
  • Laptop, CPD, EAP, Pension & Private Health Care
  • An amazing team