Luxury Sales Expert

7 hours ago


Edinburgh, Edinburgh, United Kingdom Chisholm Hunter Full time

About Us

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We are Chisholm Hunter, a luxury retailer dedicated to providing exceptional service and high-quality fine jewelry.

Your Role

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As a Luxury Sales Professional, you will be responsible for consistently meeting and exceeding your personal sales targets by using proactive techniques and following our processes.

Key Responsibilities

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  • Consistently meet and exceed personal sales targets using proactive techniques and following company processes
  • Opens each interaction with a natural approach, shows genuine interest in customers, and builds relationships
  • Expert in questioning skills, effectively establishes customer needs, creates desire to buy, responds emotively, and enables memorable customer service
  • Seizes all available selling opportunities, maintains displays, and takes ownership of assigned areas with pride
  • Upsells in line with management-set targets and company guidelines, identifies opportunities, and sells features and benefits of each item
  • Ensures all customers are offered the Chisholm Hunter Insurance (Care) package, explaining features and benefits with every customer
  • Closes sales professionally and cements relationships with effective 'farewell' enabling repeat business
  • Builts and maintains VIP client lists
  • Completes all administration and due diligence
  • Works on self-improvement, always trying to better their skillset, particularly 'knowing their product' with stocked brands and changes in styles/trends

Benefits

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  • Attractive salary (£30,000 - £40,000 depending on experience)
  • Generous bonus package – the more successful you are, the more you can earn
  • Structured personal development plan
  • Accredited industry training and qualifications
  • Excellent career development opportunities
  • Corporate uniform
  • 29 days holiday per year (pro-rata), inclusive of bank holidays
  • Generous staff discounts
  • Contributory pension
  • Company Life Assurance
  • Charity matching
  • Employee Assistance Programme

Requirements

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  • Customer Service
  • Proven track record in luxury sales environment
  • Commercial thinker and results-focused
  • Proactive and proven self-starter
  • Attention to detail
  • Experience of working in a fast-paced environment


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