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Contract Advisor

2 months ago

Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

{"h1": "Tusker SOC Order & Placing Advisor - Watford", "p": "We are seeking a skilled Contract Advisor to join our team in Watford as a Full-time SOC Order & Placing Advisor.

This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships.

Key Responsibilities:

* Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are correct and managing monthly price increases.
* Providing exceptional customer service through first contact resolution, taking full accountability for the service delivered, and striving to exceed KPIs and SLAs via phone and email.
* Being flexible to take on bespoke and ad hoc tasks allocated by the Line Manager.
* Polite and professional telephone manner.

Requirements:

* Office 365.
* System experience - Ebbon Dacs & Salesforce.

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%.
* An annual performance-related bonus.
* Share schemes including free shares.
* Benefits you can adapt to your lifestyle, such as discounted shopping.
* 22 days' holiday, with bank holidays on top.
* A range of wellbeing initiatives and generous parental leave policies.

If you're a motivated and detail-oriented individual who is passionate about contract management, we encourage you to apply for this exciting opportunity.

Please note that this job description is a summary of the main responsibilities of the job. It is not an exhaustive list of tasks and duties.

Lloyds Bank plc is an equal opportunities employer and welcomes applications from all qualified candidates.

We are committed to diversity and inclusion and are proud to be an employer of choice for people with disabilities.

If you require any reasonable adjustments to be made to the recruitment process, please let us know.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Please note that we do not accept applications from agencies or third-party recruiters.

We are committed to protecting your personal data and will only use it for the purposes of this recruitment process.

If you have any questions or concerns about this job or the application process, please do not hesitate to contact us.

Thank you for your interest in this role.

Best regards,

[Your Name]"}