Automotive Contract Specialist
3 weeks ago
This is an exciting opportunity to become a key player in our clients team as a Contract Management Advisor. Based on the outskirts of Watford with a free shuttle bus from Watford Junction and an amazing building and environment, our company offers a fantastic place to work.
Are you passionate about making a positive impact on customer experiences and contract processes? We're looking for a Contract Management Advisor to excel in our clients team.
Key Responsibilities:
Making Agreements Perfect:
- Tackling agreement amendments with expertise.
- Guiding and coaching other team members to achieve success.
- Becoming an expert in at least one agreement amendment process.
Delivering First Class Customer Service:
- Taking ownership and exceeding targets in customer interactions.
- Juggling inbound and outbound interactions with ease.
- Being the go-to person for all things customer-related.
- Navigating tricky conversations with finesse.
- Always looking for ways to improve our customer service.
Building Relationships:
- Connecting with colleagues and clients to achieve success.
- Knowing when to ask for help to ensure success.
- Treating everyone with respect and kindness.
- Thriving as part of a fantastic team.
Balancing the Books and Legal Stuff:
- Making sure everything is GDPR-compliant.
- Asking the right security questions to ensure data protection.
- Double-checking everything before hitting send.
- Crunching numbers for accurate quotes.
Fuelling Business Growth:
- Understanding the business and team goals.
- Spotting opportunities and pointing them in the right direction.
- Putting the customer experience first.
- Sharing your insights for continuous improvement.
Requirements:
- Some level of experience in the automotive trade.
- Detail-oriented and numbers-savvy.
- A communication champion, both written and spoken.
- Polite and professional on the phone.
- Always looking for ways to up your game.
- Curious and inquisitive, asking the right questions.
- Organised and a time-management expert.
- Team player.
- Confident in navigating conflicts.
- Great at explaining complex concepts.
- Master note-taker for personal development.
Ready to take your skills to the next level and grow alongside a fantastic team?
Apply now and take the first step to joining an exciting and progressive business as they enter their next stage of growth.
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