Account Advisor

4 weeks ago


Watford, Hertfordshire, United Kingdom Workwell Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as an Account Advisor. As a key member of our Service Delivery team, you will play a vital role in providing exceptional customer service to our contractor base.

Key Responsibilities
  • Answer inbound phone and email queries in a timely and professional manner
  • Make outbound calls to respond to messages and callbacks
  • Ensure contract information is up-to-date and accurate
  • Manage and process correspondence using clear and professional language
  • Support contractors by supplying necessary documentation
  • Prioritize work according to service level agreements and business impact
Requirements
  • Exceptional customer service skills
  • IT savvy with ability to learn CRM/portal quickly
  • Great listening skills
  • Ability to work in a fast-paced environment
  • Previous customer service experience
What We Offer
  • Competitive salary: £24,000.00-£27,000.00 per year
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Enhanced maternity and paternity leave
  • Flexitime
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme
  • Store discount
Working Hours
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Please note that this is a 100% office-based role with shifts changing weekly between 8:00 - 18:00. You must be able to work in the UK without sponsorship or a visa and live near or be able to travel easily to Chester.



  • Watford, Hertfordshire, United Kingdom CV-Library Full time

    Unlock Your Potential in a Dynamic EnvironmentAre you a driven and ambitious accounting professional looking to take your career to the next level? Do you thrive in a fast-paced and supportive team environment? We're seeking a talented Senior Financial Advisor to join our team and contribute to the success of our clients.About the RoleAs a Senior Financial...


  • Watford, Hertfordshire, United Kingdom Proactive Solutions Group Ltd Full time

    Electrical Wholesale Sales AdvisorWe are seeking a skilled Electrical Wholesale Sales Advisor to join our team at Proactive Solutions Group Ltd. As an Electrical Wholesale Sales Advisor, you will be responsible for making outbound B2B telesales calls to businesses who would use our products, managing accounts, and establishing long-lasting relationships with...


  • Watford, Hertfordshire, United Kingdom Proactive Solutions Group Full time

    Electrical Wholesale Sales Advisor RoleWe are seeking an experienced Electrical Wholesale Sales Advisor to join our team at Proactive Solutions Group. As an Electrical Wholesale Sales Advisor, you will be responsible for making outbound B2B telesales calls to businesses that use our products, managing accounts, and establishing long-lasting relationships...


  • Watford, Hertfordshire, United Kingdom Proactive Solutions Group Ltd Full time

    Electrical Wholesale Sales AdvisorProactive Solutions Group Ltd is seeking an experienced Electrical Wholesale Sales Advisor to join their team. As an Electrical Wholesale Sales Advisor, you will be responsible for making outbound B2B telesales calls to businesses who would use our products, managing accounts, and establishing long-lasting relationships with...


  • Watford, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Watford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Watford, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Watford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Watford, Hertfordshire, United Kingdom Allwyn UK Full time

    About the RoleWe are seeking a dedicated Responsible Play Advisor to join our team at Allwyn UK. The successful candidate will play a critical role in promoting healthy play and protecting vulnerable players across the National Lottery.Key Responsibilities:Deliver outbound Responsible Play calls to players identified as 'at risk'Liaise with other teams to...


  • Watford, Hertfordshire, United Kingdom Capio Recruitment Insurance Full time

    Are you a seasoned insurance professional looking for a new challenge? We have an exciting opportunity for a Senior Commercial Account Handler to join our team at Capio Recruitment Insurance.As a Senior Commercial Account Handler, you will be responsible for managing day-to-day client servicing, handling mid-term adjustments and renewals, and building and...

  • Regional SHEQ Advisor

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Inside Avenue Recruitment Full time

    Job Title: Regional SHEQ AdvisorJob Summary:We are seeking a highly skilled Regional SHEQ Advisor to join our team at Inside Avenue Recruitment. As a Regional SHEQ Advisor, you will be responsible for providing professional advice and solutions to ensure compliance with legislation and best practices in health, safety, quality, and environmental matters...

  • Financial Controller

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Devonshire Hayes Recruitment Specialists Ltd Full time

    Are you a seasoned Financial Controller looking for a new challenge? We have an exciting opportunity for an experienced professional to join our team at Devonshire Hayes Recruitment Specialists Ltd.This role would suit someone with a strong background in financial management, excellent communication skills, and the ability to work in a hands-on technical...

  • Digital Advisor

    1 week ago


    Watford, UK, Hertfordshire, United Kingdom Taylor Woodrow Full time

    We are currently looking to recruit a Digital Advisor (1st Line Support) to join our team based within Watford.This role will be to assist the adoption and optimal use of digital tools on site and support our central digital team in the ongoing digitisation of all our aspects of work.To support the systems controllers in configuration and maintenance of...

  • Financial Manager

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Accountancy Action Full time

    Financial Controller Role at Accountancy ActionWe are seeking a highly skilled Financial Controller to join our team at Accountancy Action. As a key member of our finance team, you will be responsible for managing the day-to-day financial operations of the business.Key Responsibilities:Preparing cash-flow reports and financial statementsImplementing IFRS15...

  • Financial Director

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Accountancy Action Full time

    Financial Controller OpportunityAre you a qualified accountant looking for a challenging role in a dynamic company? Accountancy Action is seeking a skilled Financial Controller to join our team.This is a fantastic opportunity to work closely with our Finance Director, overseeing the day-to-day management of our finance team. Your responsibilities will...

  • Financial Director

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Accountancy Action Full time

    Financial Controller OpportunityAre you a qualified accountant looking for a challenging role in a dynamic company? Accountancy Action is seeking a skilled Financial Controller to join our team.This is a fantastic opportunity to work closely with our Finance Director, overseeing the day-to-day management of our finance team. Your responsibilities will...

  • Account Planner

    2 months ago


    Watford, Hertfordshire, United Kingdom Howells Solutions Limited Full time

    Planner/Customer Service Advisor - Social HousingLocation: HertfordSalary up to £29kFull-Time, Permanent positionWe are seeking an experienced and proactive Repairs Planner/Scheduler to join our team at Howells Solutions Limited, working on repairs and maintenance within social housing. This is a full-time, permanent position based in Hertford.Key...

  • Account Planner

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Howells Solutions Limited Full time

    Planner/Customer Service Advisor - Social HousingLocation: HertfordSalary up to £29kFull-Time, Permanent positionWe are working with a leading UK contractor to find experienced and proactive Repairs Planners/Schedulers to join their team, working on repairs and maintenance within social housing. This is a full-time, permanent position based in Hertford.Key...

  • Account Planner

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Howells Solutions Limited Full time

    Planner/Customer Service Advisor - Social HousingLocation: HertfordSalary up to £29kFull-Time, Permanent positionWe are working with a leading UK contractor to find experienced and proactive Repairs Planners/Schedulers to join their team, working on repairs and maintenance within social housing. This is a full-time, permanent position based in Hertford.Key...


  • Watford, Hertfordshire, United Kingdom Capio Recruitment Insurance Full time

    Senior Commercial Account HandlerJoin our team at Capio Recruitment Insurance and take on a challenging role as a Senior Commercial Account Handler. As a key member of our team, you will be responsible for managing day-to-day client servicing, handling mid-term adjustments and renewals, and building strong client relationships to ensure the best cover...


  • Watford, Hertfordshire, United Kingdom Brook Street Full time

    Key Responsibilities:Our client, Brook Street, is seeking an Executive Customer Service Advisor to join their busy department in Watford.You will be responsible for providing exceptional customer service, speaking with customers, reviewing accounts, assessing risk, liaising with other departments, and performing administration duties.Benefits:Competitive...


  • Watford, Hertfordshire, United Kingdom Capio Recruitment Insurance Full time

    Job Title: Senior Commercial Account HandlerLocation: Near WatfordJob Type: Full-timeAbout the Role:We are seeking a highly skilled Senior Commercial Account Handler to join our team at Capio Recruitment Insurance. As a Senior Commercial Account Handler, you will be responsible for managing day-to-day client servicing, handling mid-term adjustments and...