Veterinary Front Desk Specialist
2 days ago
Veterinary Front Desk Specialist
At CVS Group Plc, we are seeking a highly skilled and compassionate Veterinary Front Desk Specialist to join our team.
Key Responsibilities:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Taking payments
- Providing a warm and welcoming experience to our clients
Requirements:
- Previous Receptionist experience is essential
- Resilient with the ability to cope with potentially distressing and emotional situations
- Excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Positive attitude and excellent teamwork skills
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK.
We are passionate about making pets a priority and delivering exceptional patient care.
Ambitious and dedicated team members are the backbone of our success.
Join our team and contribute to delivering outstanding patient care and excellent customer service.
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