Customer Complaints Resolution Specialist

**Job Title:** Customer Service Resolution SpecialistWe are seeking a highly skilled Customer Service Resolution Specialist to join our team in Salford Quays or Staines. As a Customer Service Resolution Specialist, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Your key responsibilities will...

Job Title: Complaints HandlerAbout the Role:We are seeking a skilled Complaints Handler to join our team. As a Complaints Handler, you will be responsible for investigating customer complaints and resolving issues in a fair and timely manner.Key Responsibilities:• Investigate customer complaints and gather evidence to support or refute the complaint.•...

As a key member of our team, you will be responsible for handling customer complaints in a professional and empathetic manner. This role requires excellent communication skills, both verbal and written, as well as the ability to analyze evidence objectively and make informed decisions.About UsBupa is a leading health insurance provider in the UK, committed...

At Novuna Business Finance, we're committed to delivering exceptional customer experiences. As a Complaints Support Executive, you'll play a vital role in ensuring our customers receive timely and fair resolutions to their complaints.Key Responsibilities:Support the development of strategies and initiatives that drive customer satisfactionCollaborate with...

Company OverviewNovuna Business Finance is a leading provider of flexible finance solutions to businesses across the UK. With a commitment to sustainability and a passion for delivering excellent customer experiences, we are dedicated to helping our customers achieve their ambitions.Job DescriptionWe are seeking an experienced Complaints Support Executive to...

We are seeking a highly skilled Customer Service Excellence Manager to join our team at Novuna. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and providing day-to-day admin support to our complaints team.As Customer Service Excellence Manager, you will be responsible for working...

About the RoleWe are seeking a skilled Freight Forwarding and Customer Liaison Specialist to join our team at ALS Recruiting Ltd. As an integral part of our air and ocean export operations, you will be responsible for developing and maintaining strong relationships with customers.Key Responsibilities:Booking Management: You will manage bookings from start to...

Job Title: Aftersales Customer Relations SpecialistJob Summary:We are seeking a highly skilled Aftersales Customer Relations Specialist to join our Enterprise Processing Team at ADP. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional...

About the RoleWe are looking for a highly skilled Technical Support Specialist to join our Service division in the UK. As a key member of our team, you will provide technical support services to our customers, including installation, troubleshooting, and problem resolution.This is an exciting opportunity to work with an internationally renowned company that...

About this roleWe are looking for a highly skilled Customer Success Manager to join our team at ServiceNow. As a key member of our customer success organization, you will be responsible for overseeing a portfolio of customers to help them achieve their business outcomes and foster greater adoption and usage of our products.Your key responsibilitiesOversight...

Job Title: Service AdvisorLocation: StainesSalary: £28,000-£32,000 (depending on experience) + bonus – OTE 34-38KDepartment: AftersalesJob Type: Full Time and Permanent – 42 Hours a week - Monday to Friday with 1 in 4 Saturday MorningsAbout the RoleOur client is an industry-leading and award-winning employer who is actively looking to recruit a Service...

About the RoleIn this role, you will be responsible for developing and maintaining customer relationships for your book of business. You will be the entry-point for customers into the UPS Healthcare world for all services we could potentially offer for the Lab companies. This includes small package, freight forwarding, warehousing and distribution, cold...

About the Role:We are seeking a skilled Customer Service Representative to join our Contact Centre team at Bupa. As a Sales Advisor, you will be the voice of our company, providing exceptional customer service and support to our existing customers.Your Key Responsibilities:Take inbound calls from our members in a fast-paced environment, ensuring each...

Job Summary:As a Customer Service Liaison at AMETEK, you will be responsible for owning the customer relationship with assigned customers and driving excellent service to our customers. You will be the focal point for issues relating to existing business and ensure that any issues and/or opportunities are managed, or escalated, in a timely manner.Main...

Job DescriptionThe Platform Architect for Customer Workflows is a strategic and technical leader responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.Key...

We are seeking a Sales and Customer Experience Specialist to join our team in Staines, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.Key Responsibilities:Deliver exceptional customer service and support.Assist customers with product selection and provide...

Job DescriptionBelow is the role purpose and position specification for the Air and Ocean Export Coordinator position:Role Purpose:To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service.Position Specification:Manages all bookings from start to finish...

About the RoleWe are seeking a Housing Services Coordinator to join our team at A2Dominion Housing Group Ltd. This is an exciting opportunity for someone who is passionate about delivering high-quality services and supporting vulnerable individuals.Job DescriptionKey Responsibilities:Coordinate and manage the delivery of housing services, including viewings,...

We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK. Key responsibilities include handling incoming calls, emails, and chat queries from customers, providing accurate information regarding products and services, and resolving customer issues efficiently.Requirements:Previous...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Staines, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...