Hospitality Industry Professional
1 day ago
Klarent Hospitality Limited is a leading hospitality company operating branded hotels across the UK and Ireland. We are committed to providing exceptional guest experiences and fostering a positive working environment for our employees.
Benefits and SalaryThis role offers a competitive salary of up to £45,000 per annum, depending on experience, as well as a range of benefits including:
- Cash incentives of up to £1,000 when referring a friend to join our team
- Long service recognition with cash bonuses and free hotel stays
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted use of leisure facilities
- Stays in our hotels at discounted prices
In this role, you will be responsible for:
- Delivering exceptional customer experiences through outstanding customer service
- Maintaining a clear 'room allocation' policy to optimise overall guest experience
- Liaising with operational teams to ensure stay satisfaction
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work morning, afternoon/evening, and weekends
- Familiarity with CRM systems and ability to learn new software
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