Head of Technical Operations Manager

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Full time

We are seeking a highly skilled and experienced Head of Technical Operations to lead our technical team at Northumbria University's Student Accommodation. This is a strategic yet hands-on role where you will be responsible for overseeing the technical operations, strategically enhancing our facilities management and commercial services to ensure excellence in service delivery.

The successful candidate will have a robust understanding of technical operations and project management tools like Maximo, with excellent communication skills and an active listener. You will be responsible for managing a diverse team of nine skilled professionals across four closely located sites, ensuring high performance with minimal micromanagement.

The role involves managing statutory/mandatory planned and reactive maintenance, managing the Maximo CAFM System and Maximo Wando, managing and developing the technical team, managing sub-contractors, and supporting the Sodexo Management team by ensuring that the service provides a high level of stakeholder satisfaction.

The ideal candidate will have a recognised apprenticeship or HNC in Mechanical/Electrical Engineering discipline with a commitment to undergo continuing professional development. You will also have experience of using databases, spreadsheets, and other computer-based applications, including Microsoft Office, and possess good communication skills, both verbal and written.

We offer a flexible and dynamic work environment, performance bonus, contributory pension scheme, and flexible benefits fund of £1,300 to utilise across an array of benefits. We are a Disability Confident Leader employer and are committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Key Responsibilities:

  • Management of Statutory/Mandatory planned and reactive maintenance
  • Management of Maximo CAFM System and Maximo Wando
  • Management and development of the technical team
  • Management of Sub Contractors
  • Support the Sodexo Management team by ensuring that the service provides a high level of stakeholder satisfaction
  • Contribute to the development of a collaborative and inclusive culture, by sharing information and best practice with others
  • Work cooperatively and maintain effective relationships with others, both internally and externally to Sodexo, as appropriate to own area of responsibility
  • To assist with the logistics of the Technical Services provision, for example On-Call Rota's, Weekly progress reports, ensuring mileage and use of company vehicles is recorded
  • To assist with all aspects of Health and Safety compliance, assist with the preparation of Risk Assessments, COSHH Assessments, Safe Systems of Work
  • To comply at all times with the Company's Quality Assurance and Health and Safety Procedures and to ensure that all work is undertaken in accordance with industry best practice

What you'll bring:

  • A recognised apprenticeship or HNC in Mechanical/Electrical Engineering discipline with a commitment to undergo continuing professional development
  • Skilled in 'hands on' maintenance, diagnosis and repair of a range of plant and equipment and capable of anticipating potential faults or problems which may occur within the full range of building services
  • Ability to prioritise own workload with minimal supervision and use of own initiative
  • Ability to work quickly and calmly, especially under pressure and in emergency situations
  • Excellent communication skills and an active listener
  • Be a team worker with a flexible approach, to include the ability to request and offer support from other team members as required, including liaison with line manager
  • Possess good communication skills, both verbal and written, including accurate spelling and grammar and the ability to give explanations clearly
  • Experience of using databases, spreadsheets, and other computer-based applications, including Microsoft Office
  • IOSH Working Safely or equivalent knowledge, (or a willingness to undertake and complete successfully within 3 months from commencement of employment)
  • Ability to work effectively without close supervision and possess good organisational skills
  • A working knowledge of Health & Safety Legislation
  • Knowledge of PPM maintenance systems (SFG20)
  • Experienced in the safe use of hand tools, power tools and test equipment
  • The ability to communicate clearly at all levels within the organisation
  • Flexible - is willing to undertake a range of tasks and duties vital for the effective and successful running of the contract
  • Good at planning and organisation with the ability to manage to day to day workload of the team

  • Head of Technical Operations

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Full time

    Job Title: Head of Technical OperationsAbout the Role:We are seeking a highly skilled and experienced Head of Technical Operations to join our team at Sodexo. As a key member of our management team, you will be responsible for overseeing the technical operations of our large-scale, multi-activity student accommodation facility.Key Responsibilities:* Manage a...

  • Deputy Head of Operations – National Services

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ministry of Justice Full time

    Job Title: Deputy Head of Operations – National Services (Probate)Job Summary:We are seeking a highly skilled and experienced Deputy Head of Operations to lead the operational delivery of our National Services (Probate) team. As a key member of our leadership team, you will be responsible for ensuring the provision of high-quality services across the...

  • Financial Operations Manager

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Concept Technical Full time

    Job Purpose:As a key member of the Concept Technical team, the Financial Team Leader will be responsible for managing a team of staff within Financial Services to ensure the Council's revenue and capital resources are used effectively and efficiently. This includes maintaining accurate accounting records, ensuring the Council's financial systems are...

  • Senior Technical Operations Manager

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Full time

    Job Title: Senior Technical Operations ManagerWe are seeking a highly skilled and experienced Senior Technical Operations Manager to join our team at Sodexo. As a key member of our facilities management team, you will be responsible for leading our technical operations and ensuring the delivery of high-quality services to our clients.Key...

  • MEP Technical Manager

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LTM Recruitment Specialists Ltd Full time

    A skilled MEP Technical Manager is required by a successful and established main MEP contractor based in the Newcastle area to work with both the Client, main contractor and external Consultants.Job OverviewThe Technical Manager is responsible for the management of design-related issues across multiple sectors in both Pre Construction and the Construction...

  • Technical Operations Specialist

    4 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom PDA Search & Selection Full time

    The Technical Operations Specialist role is a critical position within our client's organization, responsible for ensuring the smooth operation of technical systems and processes. This role requires a strong understanding of technical operations and the ability to analyze complex problems.Key Responsibilities:To analyze technical data and identify areas for...

  • IT Manager

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pepperjam Full time

    About the Role:We are seeking an experienced IT Manager to lead our Technical Operations team. As the Internal IT Manager, you will be responsible for the day-to-day management of our IT infrastructure, ensuring that our systems are secure, scalable, and available to our users.Key Responsibilities:Manage a team of IT engineers to deliver high-quality IT...

  • Head of Kitchen Operations

    6 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Chartwells Full time

    **The Opportunity**We are proud to offer a challenging and rewarding role as a Head Chef, where you will have the opportunity to make a real difference in the lives of students and staff at Northumbria University. As a member of our team, you will be responsible for developing and implementing the culinary strategy, driving quality and innovation, and...

  • IT Manager

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pepperjam Full time

    About the RoleWe are seeking an experienced IT Manager to lead our Technical Operations team. As the Internal IT Manager, you will be responsible for managing the day-to-day operations of the team, ensuring the smooth delivery of IT services to the business.Key ResponsibilitiesManage a team of IT engineers, providing guidance and support to ensure the...

  • Operations Manager

    3 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Technical Full time

    MTrec's New Career Opportunity;This phase of growth has empowered our client to explore new technologies, improve efficiency, and develop their core higher-value products tailored to the evolving needs of their worldwide customer base.As they embark on this next phase, they are focused on expanding their capabilities while staying true to the core values...

  • IT Manager

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pepperjam Full time

    About the Role:We are seeking an experienced IT Manager to lead our Technical Operations team. As the Internal IT Manager, you will be responsible for managing the day-to-day operations of the team, ensuring the smooth delivery of IT services to the business. You will work closely with the business, development, and IT functions to build the infrastructure,...

  • Head of Operations and Compliance

    5 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Anchor Full time

    **About the Role**We are seeking an exceptional leader to join our team as Head of Anchor RPS. As the head of this brand-new venture, you will have the opportunity to build and lead a high-performing team, creating a bold new standard of service.**Key Responsibilities:**Drive operational and commercial success of Anchor RPS, ensuring all projects meet or...

  • Head of Financial Operations

    4 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mandy Blackwell Recruitment Full time

    Mandy Blackwell Recruitment is seeking a Head of Financial Operations to join our team on a part-time basis (25 hours a week). As a seasoned finance professional, you'll play a vital role in steering our organisation's financial strategy and driving growth in the charity sector.About the JobWe're looking for a skilled finance leader with a strong background...

  • Technical Sales Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom GCS Associates Full time

    Job Title: Technical Sales SpecialistJob Summary: We are seeking a highly skilled Technical Sales Specialist to join our team at GCS Associates. As a Technical Sales Specialist, you will be responsible for building strong relationships with decision-makers and technical department heads to ensure the specification is protected, the project confirmed, and the...

  • Technical Operations Apprenticeship in Broadcast Media

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BBC Full time

    The BBC is seeking highly motivated and enthusiastic individuals to join its technical operations team as a Broadcast Technical Operator Apprentice. This exciting opportunity will provide the successful candidate with a comprehensive training program, hands-on experience, and the chance to develop a career in the fast-paced world of broadcast media.Job...

  • Broadcast and Media Systems Technical Operator Apprenticeship

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BBC Full time

    As a Technical Operator Apprentice at the BBC, you will have the opportunity to develop a wide range of skills in broadcast and media systems. You will work alongside experienced professionals to learn the technical aspects of broadcasting, including camera operations, floor management, and technical directing.Main Responsibilities:Assist in the operation of...

  • Senior Technical Specifications Coordinator

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Technical Careers Full time

    About the Role;We are seeking a highly skilled Specifications Manager to join our team at MTrec Technical Careers. As a key member of our team, you will be responsible for building and maintaining relationships with all UK customers and acting as the primary point of contact for all customer queries.Key Responsibilities;Manage the entire specification...

  • IT Operations Manager

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pepperjam Full time

    Job OverviewWe are seeking an experienced IT Operations Manager to join our team at Pepperjam. As a key member of our technical operations group, you will be responsible for the day-to-day management of our internal IT systems, ensuring they are running smoothly and efficiently.Key ResponsibilitiesManage and maintain our internal IT infrastructure, including...

  • Strategic Financial Operations Manager

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Concept Technical Full time

    Job Purpose:To successfully manage a team of staff within Financial Services, ensuring the Council's revenue and capital resources are utilized effectively and efficiently.Key Responsibilities:Financial Planning: Prepare revenue and capital budgets, identifying and estimating cost pressures, and provide input to the Council's annual budget and medium-term...

  • Head of Operations

    24 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LSKD US, Inc. Full time

    Are you a natural leader with a passion for fitness and sport? Do you have a strong background in retail management and a proven track record of driving business results? If so, we want to hear from you!We are seeking a Head of Operations to join our team in Newcastle. As a key member of our leadership team, you will be responsible for driving business...