Customer Success Advocate

4 weeks ago


London, Greater London, United Kingdom Avolution Full time

About the Role

We are seeking a highly skilled Customer Engagement Specialist to join our EMEA team in Central London. In this role, you will focus on building strong relationships with clients to drive sales and customer success.

Key Responsibilities

  • Develop trusted advisor relationships with clients to maximise the value of our solutions and services.
  • Identify opportunities for expansions within existing customer accounts.
  • Maintain high customer engagement and satisfaction levels through proactive communication and problem-solving.
  • Collaborate with cross-functional teams to utilise marketing resources for client education.

Requirements

  • Experience in account management or customer engagement.
  • Familiarity working with enterprise customers and executives.
  • Ability to communicate technical concepts effectively.
  • Proactive team player with innovative ideas to inspire customer loyalty and adoption.

What We Offer

  • Flexible working arrangements.
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.

About Avolution

Avolution is a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. We are established as an industry leader in our Gartner Magic Quadrant and other industry reports. We offer a collaborative, flexible, and supportive work environment.



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