Travel Sales Manager
4 weeks ago
Job Title: Travel Sales Manager
We are seeking an experienced Travel Sales Manager to join our successful teams in our branches. As a key member of our team, you will be responsible for coaching and developing a team of consultants, ensuring that the company's high standards are maintained.
You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability.
Key Responsibilities:
- Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch
- Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau
- Assisting with the supervision, coaching and development of branch staff
- Identifying and meeting customers' needs by providing exceptional customer service at all times
- Participating in promotional events and activities to increase exposure of the branch
- Using social media to promote offers, generate customer engagement and sales leads
- Leading by example in achieving individual sales targets and objectives
- Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained
- Ensuring that excellent customer service experience is provided at all times
- Attending managers' meetings, conferences and other promotional events as required
- Effectively performing administrative duties
- To undertake any other duties that may fall into the job criteria
- To conform with all company policies and procedures, including health and safety
- To treat all employees, customers and suppliers with dignity and respect
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