Operational Manager

1 month ago


London, Greater London, United Kingdom Mosaic Pub & Dining Full time
About Us
Mosaic Pub & Dining is a medium-sized independent pub company, providing a welcoming environment for locals in the heart of North London. Our gastro pub, the Victoria Stakes, Muswell Hill, offers delicious seasonal food and hosts various events, including weddings and private functions.

Job Description
We are seeking an experienced Operational Manager to lead our team at the Victoria Stakes. As the General Manager, you will oversee daily operations, ensuring high standards in food quality, service, and ambiance. Your responsibilities will include managing budgets, stock, and payroll to meet targets while building strong relationships with our loyal clientele.

Key Responsibilities:
- Manage daily operations to maintain high standards in food quality, service, and ambiance.
- Build and maintain strong relationships with local customers while attracting new patrons.
- Oversee financial controls, including budgets, stock, and payroll to meet targets.

Required Skills and Qualifications
- Proven experience in a management role within hospitality, preferably in a gastro pub or event-focused venue.
- Passion for delivering exceptional food and memorable experiences.
- Experience in managing events, weddings, or private functions is highly desirable.

Benefits
- Competitive salary up to £48,000 per annum (OTE).
- Opportunity to lead a beloved local pub with a great reputation.
- Possibility to innovate and grow the events side of the business.
- Discretionary bonus scheme paid out monthly based on the site's bottom line.
- Annual team party and 48-hour contract for a good work-life balance.
- Discounts on food and drink in all our venues and referral programme.

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