Supervisor Client Services Lead

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom The Foschini Group TFG London Full time
About the Role

We are seeking a highly motivated and customer-focused Supervisor to join our team. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Oversee the operational and commercial practices of the store, ensuring that all sales and customer service targets are met.
  • Work collaboratively with the in-store team to deliver an inspirational picture of our brand vision, maximizing branch profitability and driving commercial growth.
  • Assist in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products.
About You

We are looking for a reliable and motivated individual who is passionate about delivering exceptional customer service. You will have a strong understanding of our brand values and be able to communicate these effectively to our customers. As a Supervisor, you will be responsible for leading by example and setting the standard for customer service excellence in our store.

About Us

Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. We pride ourselves on crafting pieces that our customers love to wear, and we are committed to creating an inclusive culture that welcomes and celebrates diversity.



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