Care Service Manager

2 days ago


Reading, Reading, United Kingdom Care Outlook Ltd Full time

Care Outlook Ltd is an expanding leading home care provider in the UK, delivering high-quality support to individuals in need since 2005.

We strive to create a friendly and collaborative work environment where our colleagues can thrive and build a rewarding career.

The ideal candidate will be responsible for maintaining and developing our Extra Care Schemes in Reading.

Key Responsibilities:

  • Direct Management of the Care Team
  • Creating, Managing, and Monitoring Customer Care Plans
  • Ensuring Care Assessments and Planning Meet Best Practice
  • Recruitment and Staffing Levels
  • Providing Emergency Care Services and Arranging Emergency Cover
  • Telphone Etiquette and Communication
  • Quality Standards, Complaints, and Comments
  • Paid On-Call Rota, Including Weekends if Required

As a successful applicant, you will enjoy:

  • Salary £24,750 per annum (dependent on experience)
  • Ongoing Professional Development and Support
  • 20 Days Holiday plus Bank Holidays
  • Opportunity to work with a leading home care provider

Requirements:

  • 100% Commitment to Improving Quality of Life
  • Flexibility to cover on call
  • Knowledge of CQC standards and compliance
  • Experience in Care Coordinating or 2 years working within Health & Social Care
  • Full Driving Licence and access to a vehicle (preferred)
  • NVQ Level 3 Health & Social Care (preferred)

Care Outlook Ltd offers a dynamic and supportive work environment that prioritizes delivering exceptional care services.



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