International Currency Specialist
4 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as an International Currency Specialist. As a key member of our airport team, you will be responsible for providing exceptional customer service and advice on our range of travel money products and services.
Key Responsibilities:
- Nurturing and forming relationships with customers to understand their travel and currency requirements.
- Providing support and advice on our travel money products and services.
- Processing all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedurally, operationally, and customer-focused.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
Requirements:
- Numerically proficient with a firm grasp of numbers to handle large amounts of cash and currency conversions.
- Excellent communication and interpersonal skills to build relationships with customers and colleagues.
- Desire to succeed and make a positive impact on customer experiences.
What We Offer:
- A competitive salary and benefits package including a flexible benefits scheme.
- A wide range of employee discounts and perks through Bravo Benefit.
- Opportunities for overtime and flexible working arrangements.
- 25 days holiday (pro-rata) and bank holidays, with the option to purchase additional days.
- The opportunity to earn up to 7.5% monthly bonus on top of base salary for hitting targets.
About Travelex:
Travelex is a leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify access to international money, however and whenever.
Join Our Team:
If you have a passion for delivering exceptional customer service and a desire to succeed, we want to hear from you. Apply now to become a part of our dynamic team and take the first step towards a rewarding career with Travelex.
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