International Currency Specialist

7 days ago


Dover, Kent, United Kingdom Travelex Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as an International Currency Specialist. As a key member of our airport team, you will be responsible for providing exceptional customer service and advice on our range of travel money products and services.

Key Responsibilities:

  • Nurturing and forming relationships with customers to understand their travel and currency requirements.
  • Providing support and advice on our travel money products and services.
  • Processing all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedurally, operationally, and customer-focused.
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

Requirements:

  • Numerically proficient with a firm grasp of numbers to handle large amounts of cash and currency conversions.
  • Excellent communication and interpersonal skills to build relationships with customers and colleagues.
  • Desire to succeed and make a positive impact on customer experiences.

What We Offer:

  • A competitive salary and benefits package including a flexible benefits scheme.
  • A wide range of employee discounts and perks through Bravo Benefit.
  • Opportunities for overtime and flexible working arrangements.
  • 25 days holiday (pro-rata) and bank holidays, with the option to purchase additional days.
  • The opportunity to earn up to 7.5% monthly bonus on top of base salary for hitting targets.

About Travelex:

Travelex is a leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify access to international money, however and whenever.

Join Our Team:

If you have a passion for delivering exceptional customer service and a desire to succeed, we want to hear from you. Apply now to become a part of our dynamic team and take the first step towards a rewarding career with Travelex.



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