Customer Service Representative

4 weeks ago


Peterborough, Peterborough, United Kingdom NEXT Full time

About the Role:

We are looking for a skilled and enthusiastic Sales Team Member to join our team at NEXT.

Key Responsibilities:

  • Provide exceptional customer service, ensuring our customers receive a positive shopping experience.
  • Work collaboratively with colleagues to maintain a high level of stock operations and visual merchandising standards.
  • Take ownership of personal development, seeking opportunities to improve skills and knowledge.
  • Participate in flexible working arrangements to meet business needs.

About You:

  • You are a great communicator with a passion for delivering excellent customer service.
  • You are friendly, calm, and efficient, with a positive attitude towards a fast-paced work environment.
  • You are excited about the challenge of a varied and dynamic role.
  • You are flexible and supportive, always willing to go the extra mile to achieve team goals.

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not typically considered for sponsorship under the Skilled Worker route due to relevant Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without NEXT sponsorship.

What's Next:

As part of your application, you will be required to complete an online assessment, including a Working with Numbers Assessment and a Retail Scenarios Assessment.

Our in-store recruitment team will review the successfully completed applications and contact candidates for an initial interview.



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