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Technical Support Officer

1 month ago

Sellafield, Cumbria, United Kingdom National Nuclear Laboratory Full time
About the Role

We are seeking a highly organized and detail-oriented Technical Support Officer to join our team at the National Nuclear Laboratory. As a key member of our compliance and facilities team, you will play a critical role in ensuring the smooth operation of our facilities and maintaining compliance with regulatory requirements.

Main Responsibilities:

  • Assist with monitoring changes in the Sellafield Ltd Management System and ensure the NNL Information Management System (QPulse) remains compliant.
  • Manage Qpulse documentation, provide guidance on operational documentation, and address any issues that arise.
  • Conduct compliance checks of Safe Systems of Work (SSoW) procedures and initiate remedial action as necessary.
  • Administer key operational committees, producing quality minutes, notes for the record, and meeting records to maintain an auditable trail.
  • Oversee records retention and archive documents, ensuring compliance with the Records Retention and Disposition Schedule.
  • Provide general administrative support, including ordering goods, issuing visitor passes, supporting site visits, arranging meetings, taking minutes, monitoring stationery supplies, and managing one-card holders.
  • Take on additional roles, such as Emergency Team Member, Building Controller, Legionella Responsible Person, and Asbestos Coordinator, as required.

Essential Criteria:

  • Proficiency in Microsoft Word and Excel.
  • Proven organizational skills and time management.
  • Ability to build and maintain strong relationships across the business.
  • Detail-oriented and able to work to stringent deadlines.
  • Evidence of self-motivation, drive, energy, and resilience.
  • Strong communication skills, able to elicit information from stakeholders at all levels.
  • Logical and methodical approach.
  • GCSEs (or equivalent) in Maths, English, and Science.
  • Ability to obtain SC-level security clearance.

Desirable Criteria:

  • Understanding of Sellafield Site License requirements.
  • Experience working in the nuclear industry.
  • Knowledge of compliance systems or writing and reviewing safe systems of work and associated documentation.
  • Facilities Management experience.
  • Good knowledge of other MS Office packages, such as PowerPoint.
  • IOSH Managing Safely certification.

Why Join Us?

The National Nuclear Laboratory is a place where you can make a real impact, working on projects that benefit society and advance cleaner energy. We offer a range of benefits, including sector-leading family-focused policies, attractive pension plans, and opportunities for learning and development. We strive to create an inclusive workplace where everyone feels valued and supported.

About the Company

The National Nuclear Laboratory is a world-leading organization that delivers work to benefit society by advancing cleaner energy, protecting the environment, and keeping everyone safe. We are committed to equality, diversity, and inclusion, and we aim to create a workplace culture where everyone can thrive with a sense of belonging.