Case Manager

2 days ago


Gloucester, Gloucestershire, United Kingdom Center for Family Services Full time
Job Title: Residential Advocate

Center for Family Services

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience.


About the Job:

As a Residential Advocate at Center for Family Services, you will be responsible for ensuring the safety and security of our Safe House Campus. This includes answering hotline calls, providing crisis-intervention, phone counseling, information, and referrals for victims and survivors of sexual violence and domestic violence.

Key Responsibilities:
  • Ensure the safety and security of the Safe House Campus.
  • Answer all hotline calls/administrative calls/Women Referral Calls, offering crisis-intervention, phone counseling, information, and referrals for victims and survivors of sexual violence and domestic violence.
  • Provide victims with case-related medical and legal information and referrals.
  • Engage residents assisting them in following Safe House Expectations.
  • Assist all residents with the requirements needed to ensure their well-being.
  • Assist with maintaining the Safe House, including cleaning, organizing, photocopies, and completing daily duties.
  • Assist with office procedures pertinent to the operations of the program.

Requirements:

A minimum of 60 college credits or work experience and a high school diploma are required. You must also have experience in advocacy, crisis-intervention, and counseling and demonstrate sensitivity toward the needs of victims. Shift Workers will have experience working with people, especially on a one-to-one basis.

Benefits:

We offer a comprehensive benefits package, including sick pay and personal time off, flexible spending accounts, health & wellness activities, ongoing training & professional development opportunities, and the opportunity for advancement.
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